Terms of Service

Last updated: 2025

1. Acceptance of Terms

By accessing or using the Loksandesh platform (the "Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

2. Description of Service

Loksandesh provides an SMS and messaging management platform for organizations and members. The Service includes account management, balance and usage tracking, content publishing, push notifications, and related features as made available from time to time.

3. Account and Eligibility

You must provide accurate information when registering. You are responsible for keeping your credentials secure and for all activity under your account. Use of the Service is subject to applicable laws and the policies of your organization.

4. Acceptable Use

You agree not to use the Service for any unlawful purpose, to send spam or unsolicited messages where prohibited, to violate others' rights, or to attempt to gain unauthorized access to the Service or data. We may suspend or terminate accounts that violate these terms.

5. Marketing Campaigns and Content Standards

The Service may be used for marketing campaigns by organizations. All content and communications (including SMS, push notifications, and generated content) must comply with the following:

• No sexual content: Content must not be sexually explicit, suggestive, or inappropriate.
• No harassment: Content must not harass, bully, threaten, or target individuals or groups.
• No prohibited language: Profanity, hate speech, obscenities, and other bad or offensive words are prohibited.

We reserve the right to reject, remove, or suspend content and accounts that violate these standards.

6. Data and Privacy

Our collection and use of your data is described in our Privacy Policy. You may request account deletion via the Account Deletion page.

7. Changes and Termination

We may update these terms or the Service from time to time. Continued use after changes constitutes acceptance. We may suspend or discontinue the Service with reasonable notice where feasible. You may stop using the Service at any time and request account deletion as described in our Privacy Policy.

8. Contact

For questions about these terms, contact your administrator or use the contact details provided on the platform.